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Kerala Plans AI Push to Speed Up Public Grievance Redressal

By ANU News
November 10, 2026 1 Min Read
Comments Off on Kerala Plans AI Push to Speed Up Public Grievance Redressal

Thiruvananthapuram: The Kerala government will use artificial intelligence (AI) to improve the Janasparsham File Adalat and expedite the resolution of public grievances, Chief Minister V D Satheesan said after a meeting with department secretaries.

The meeting focused on improving administrative efficiency, strengthening coordination and speeding up public service delivery.

Satheesan directed departments to maximise the use of Central government schemes and accelerate ongoing projects, including flagship programmes.

As part of efforts to streamline file management and reduce administrative delays, department secretaries will now meet every month. The chief minister also instructed officials to ensure timely intervention in legal issues concerning departmental files.

He said the government was committed to building a more efficient, transparent and responsive administration, with a focus on faster decisions and improved services for the public.

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