Public Trust, Technology Crucial to Effective Policing: Lok Sabha Speaker Om Birla
New Delhi: Lok Sabha Speaker Om Birla on Wednesday said strong institutions and responsive public servants were essential to building a prosperous India, urging young IPS officers to make public service their foremost priority.
Addressing a group of IPS probationers at the Parliament House Complex, Birla said public trust was the cornerstone of effective policing and called on officers to maintain regular engagement with citizens and remain sensitive to their concerns.
He stressed that police personnel must earn people’s confidence through impartiality, transparency, accessibility and prompt action. The police, he said, should be seen not just as an agency responsible for maintaining law and order but as a dependable institution that protects citizens’ rights and security.
Highlighting the role of technology in modern policing, Birla urged the probationers to make greater use of digital tools, data analytics and advanced investigative techniques to prevent and detect crime. Technology-driven policing, he said, could improve efficiency, strengthen responsiveness and reinforce the country’s internal security framework.

The Speaker also called on the officers to keep pace with changing security challenges by upgrading their professional skills and adopting innovative approaches. He emphasised that technological advancement must be balanced with human sensitivity and compassion.
Describing the Indian Police Service as an opportunity to make a meaningful difference in people’s lives, Birla expressed confidence that the young officers would contribute to building a safe, secure and progressive India.
The interaction also gave the probationers an opportunity to exchange views with the Speaker and gain insights into the functioning of Parliament and the country’s democratic institutions.